bdg

bdg App support

Contact
+91 4448353683

Adress
Indian
Madhya Pradesh,Sheopur
postalCode:476001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll then need to verify. This process replaces the need for a password or email login. Once verified, you can easily log in using your mobile number.

Q2: What should I do if I am not getting OTP?

To begin, ensure your internet connection is stable and strong. If you're still having trouble receiving the OTP after clicking "send," wait for the designated time to pass before seeking assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the app without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus amounts. This means you can only withdraw earnings from playing games, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank information. This ensures that your account is verified and ready for use. Please ensure all relevant details are accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can cause a wait time of up to 24 hours. This delay is a rare exception to the app's overall efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used within the gaming platform and cannot be withdrawn. Any winnings earned by using the bonus amount can be withdrawn. This means you can use the bonus to play games and keep any potential winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings, and if your withdrawal request is failing, don't worry as the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.

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